1. Check other folders
- Look in your Spam, Junk, Promotions, or Updates folders
- If you use Gmail, check the Promotions or Updates tabs
- In Outlook, check Clutter or Other
2. Search your inbox
- Try searching for: “Commonwealth” or hello@joincommonwealth.com
3. Mark as “Not Spam” / Move to Inbox
- If you find an email in Spam or another folder, move it to your inbox
- This helps your email provider deliver future messages correctly
4. Add us to your contacts
- Save hello@joincommonwealth.com to your address book or safe sender list
5. Check filters or rules
- Make sure you don’t have any filters automatically routing or deleting emails from us
6. Confirm your email address
- Double-check that your account email is correct and active
If you’re still not receiving emails after trying the above, please let us know and we’ll help troubleshoot further - hello@joincommonwealth.com
